Postal Volume (V) Q And A

 

Q1  The  service responsible for the carriage of mails by rail, road, river and air and for the collection and distribution of mails received from Post Offices by Mail Offices and sections is called as  RMS ( Railway Mail Services )

Q2    First class Head Office situated at the Headquarters of the Head of a Circle or, where there are more than one such Head Office, the one attached to the Headquarters Then such type of  Offices are called  as ---- General Post Office

Q3  --------  office  is in direct account with a Head or sub-office which is termed its accounts office and its monetary transactions are in-corporated in the accounts of the latter office Branch

Q4  Which office established at the Headquarters of a Postal Circle and deals with unclaimed and refused articles  Returned Letter Office.

Q5 What are the main classification of   Mail offices? Sorting Mail Offices and transit Mail Offices.

Q6  what  is the difference between  Mail office and transit  office The mail  office deals the contents of mail bags addressed to them as well as with closed forward bags The transit bag  deal only with closed bags

Q7   What is meant by PSO  ? Press Sorting Office

Q8  In exceptional cases, Head Post Offices can also function as District  Bag Office The above said statement is  True

Q9  ---------- works as central  Bag Office  D’ Section of Postal Directorate

Q10   ------ bag   office is not deal any  bag  ? The central Bag office  (  deals with the correspondence relating to procurement and distribution of bags)

Q11  A journey performed by a set of a section traveling on duty from one end of its beat to the other is called ------- Trip Q12  Labelled bundle  treated as ------------  article Single

Q13  Mention the Classification of  Labelled  Bundle Station bundles and Sorting bundles

Q14  The deferred bundle is   included  under  the category  of   -----------   bundle  Sorting  Bundle

Q15 The white check-slip is used for both ------ and ---------bundle Express and deferred

Q16   Mention the classification of  Mail Bags   Station mail bags, sorting mail bags and combined mail bags

Q17  The insured letter bag should be dispatched inside the -------- bag Registered

Q18 When  a bag  sent by  Head Office to the sub-office, it contains the S.O. slip and when sent by the sub-office to the Head Office, it contains the S.O. daily account. Which is that bag?   Account Bag

Q19  What is meant by  A Orders A orders are orders issued by a Superintendent, RMS prescribing changes in sorting lists.

Q20    parcel bags, packet bas, special bags, camp bags, telegraph bags       The above  mentioned bags are included in --------------- category mails   Unusual mail

Q21 What is the usage of Trial Cards Determining the relative advantage of alternative mail routes or the cause of detention to articles

Q22  When will use  the  term C A P   Air parcel is sent inside an airmail bag

Q23 What is the meaning of CAP  Contains air parcel

Q24  The term due mail comprises all the bags, articles and documents which must be dispatched every day or at regular intervals The above said statement is  True

Q25  Mention the difference between the term face and facing of article Face of an article is the side on which the address is written Facing means the arrangement of articles with the address-side upwards and the addresses turned in the same direction.

 

Suggested Questions from Postal Manual Volume- VI, PO Guide, Postal Manual Volume-V

1. Money order paid returns are prepared: -
(a) Daily (b) Weekly (c) Fortnightly (d) Monthly
Ans: - (c) (Rule-79 Volume-VI, Part-III)

2. Which letter is to be prefixed to a TMO paid in the Journal of MO s paid: -
(a) R (b) S (c) T (d) None of the above.
Ans: - (c) (Rule-44 Volume-VI, Part-III)

3. The currency of an Indian Postal Order is normally: -
(a) 6 months from the last day of the month in which it was sold,
(b) 2 years from the last day of the month in which it was sold,
(c) 5 years from the last day of the month in which it was sold,
(d) 10 years from the last day of the month in which it was sold,
Ans: - (b) (Rule-195 Volume-VI, Part-III)

4. The amount of commission to be realized at the time of sale of an IPO of denomination of Rs.100/ - is:-
(a) Rs. 10/- (b) Rs. 5/- (c) Re.1/- (d) Rs.2/-
Ans: - (a) (Clause-244 PO Guide Part-I) 

5. The 1st class mails handed by the Post Office are of: -
(a) 3 types-Letters, Letter Cards & Post Cards,
(b) 4 types--- Letters, Letter Cards, Book Packets & Post Cards,
(c) 5 types---- Letters, Letter Cards, Book Packets, Parcels & Post Cards,
(d) None of the above.
Ans: - (a) (Clause-98 PO Guide Part-I)

6. The maximum admissible weight of a Book Packet posted in Post is: -
(a) 2 KG (b) 3 KG (c) 4 KG (d) 5 KG.
Ans: - (d) (Clause-98 PO Guide Part-I)

7. A Franking Machine has: -
(a) 1 meter (b) 2 meters (c) 3 meters (d) 4 meters
Ans: - (b) (Clause-11 PO Guide Part-I)

8. In case of each Business Reply article, the Post Office will charge an additional postage of:
(a) Re. 1/- (b) Rs. 2/- (c) Rs. 3/- (d) Rs.4/-
Ans: - (a) (Clause-11 PO Guide Part-I)

9. The Postal Index Number (PIN) must contain: -
(a) 5 digits (b) 4 digits (c) 7 digits (d) 6 digits
Ans: - (d) (Rule-107 Postal Manual Volume-V)

10. The postal articles refused by the addressee are to be: -
(a) Returned to sender or to RLO
(b) To be kept in deposit in the office of delivery
(c) To be handed over to the Overseer for delivery
(d) None of the above.
Ans: - (a)

 

11. Minimum amount taxed on unpaid / insufficiently paid articles posted in post is: -
(a) Re. 1/- (b) Rs. 2/- (c) Rs.5/- (d) Rs. 6/-
Ans: - (a)

12. Addressee's Instructions are of: -
(a) 1 type---permanent instruction
(b) 2 types-temporary instruction & permanent instruction
(c) 3 types--- temporary instruction, semi- permanent instruction & permanent instruction
(d) None of the above.
Ans: - (b) (Rule-133 Postal Manual Vol.-VI Part-I)

13. Poste Restante are to be kept in deposit for: -
(a) 7 days from the date of receipt,
(b) 15 days from the date of receipt,
(c) 1 month days from the date of receipt,
(d) 2 months days from the date of receipt
Ans: - (c)

14. Undelivered Acknowledgements cards are to be destroyed after: -
(a) 15 days (b) 1 month (c) 4 months (d) None of the above.
Ans: - (c)

15. Redirection Fee for Parcel is: -
(a) 50% of the ordinary postage,
(b) Nil,
(c) 25% of the ordinary postage,
(d) None of the above.
Ans: - (a) (Clause 67-71 PO Guide Part-I)

16. Any postal article can be redirected: -
(a) By the office of posting
(b) By both the office of posting & the office of destination
(c) By any intermediate office/section handling the article
(d) Only by the office of destination.
Ans: - (d) (Clause 67-71 PO Guide Part-I)

17. Ordinary postal article received in damaged condition in the o/o delivery: -
(a) Should be returned to the o/o posting
(b) Should be sent out for delivery at once
(c) Should be forwarded to the o/o the Divisional Superintendent
(d) Should be enclosed in a protecting cover with a remark made on the top & the sent out for
delivery.
Ans: - (d) (Rule-145 Postal Manual Volume-V)

18. An Inland Parcel must be Registered if its weight exceeds: -
(a) 1 KG (b) 2 KG (c) 4 KG (d) None of the above.
Ans: - (c) (Clause 164 PO Guide Part-I)

19. Currency Notes, Coins, precious stones can be sent by: -
(a) Insured Post (b) Registered Post (c) Ordinary Post
(d) Under Certificate of Posting.
Ans: - (a) (Clause 184 PO Guide Part-I)

 

20. The maximum limit of Insurance is: -
(a) Rs. 10, 000/-, (b) Rs. 50, 000/- (c) Rs. 1 lakh (d) None of the above.
Ans: - (c) (Clause 184 PO Guide Part-I)

21. An Insured Bundle is prepared when there is: -
(a) More than 2 insured articles addressed to the same office of delivery
(b) More than 3 insured articles addressed to the same office of delivery
(c) More than 5 insured articles addressed to the same office of delivery
(d) More than 1 insured article addressed to the same office of delivery.
Ans: - (d) (Rule-89A Postal Manual Volume-V)

22. Delivery Slip in respect of Registered Articles to be delivered at the Window of the Post Office is prepared in: -
(a) Single Copy (b) Duplicate, (c)Triplicate (d) Not at all prepared.
Ans: - (a) (Rule-164 Postal Manual Volume-VI Part-I)

23. The addressee of Registered Article to which an Acknowledgement Card is attached must sign: -
(a) Delivery Slip only (b) Acknowledgement Card only
(c) Both the Delivery Slip & the Acknowledgement Card (d) None of the above.
Ans: - (c) (Rule-183 Postal Manual Vol.-VI Part-I)

24. The addressee of a Value Payable (V.P.) article may request the Post Office to detain his article in the Post Office by payment of warehousing charges for a period of: -
(a) 7 days (b) 5 days (c) 14 days (d) 1 month.
Ans: - (a) (Rule-222 Postal Manual Vol.-VI Part-I)

25. The maximum weight/aggregate weight of Parcel (s) (except VP Parcels and Parcels marked Poste Restante) that can be delivered at the premises of an addressee is: -
(a) 5 KG (b) 10 KG (c) 15 KG (d) 20 KG
Ans: - (b) (Clause 41 PO Guide Part-I)

26. The amount of commission charged on a Service Money Order amounting to Rs. 1000/- is
(a) Rs. 25/- (b) Rs.50/- (c) Rs. 100/- (d) NIL
Ans: - (d)

27. A Family Allotment Money Order is remitted by the: -
(a) Defence authorities (b) Telecom authorities
(c) General members of public (d) None of the above.
Ans: - (a)

28. The maximum limit of a single ordinary Money Order is: -
(a) Rs. 2000/- (b) Rs. 5000/- (c) Rs. 10,000/- (d) Rs. 1 lakh.
Ans: - (b) (Clause 217 PO Guide Part-I)

29. A Money Order (MO-8) form is divided into: -
(a) 2 parts (b)3 parts (c) 4 parts (d) 5 parts
Ans: - (c) (Rule-8 Postal Manual Vol. VI Part-II)

30. A Money Order paid to an illiterate payee is paid: -
(a) After obtaining the thumb impression of the payee and getting it attested by a reliable witness other than the paying official
(b) After obtaining the thumb impression of the payee
(c) To a literate family member of the payee
(d) After obtaining the thumb impression of the payee and getting it attested by the paying official.
Ans: - (a) (Rule-38 Postal Manual Volume VI Part-II)

 

31. The name of the payee of a Money Order can be altered: -
(a) On payment of a second commission in cash,
(b) On payment of a second commission in the shape of Postage Stamps
(c) Free of cost
(d) None of the above.
Ans: - (b) (Clause 227 PO Guide Part-I)

32. The Broken Amount of an Indian Postal Order can be made up by affixing: -
(a) 3 unused Postage stamps (b) 4 unused Postage stamps
(c) 5 unused Postage stamps (d) Not permissible.
Ans: - (a) (Clause-245 PO Guide Part-I)

33. Maximum amount of compensation admissible in case of loss/destruction of a Registered article is: -
(a) Amount of actual loss (b) Rs. 50/- (c) Rs. 100/-
(d) As claimed either by the addressee or by the sender.
Ans: - (c) (Clause-170 PO Guide Part-I)

34. Advance Remittance (or Minus Entry) is: -
(a) Cash is received prior to the receipt of the SO/ BO daily account
(b) Cash is received after to the receipt of the SO/ BO daily account
(c) Cash is received in short than as mentioned in the SO/BO daily account
(d) None of the above.
Ans: - (a) (Rule-74, Postal Manual Vol.-VI, Part-III)

35. The word "in transit" means: -
(a) The value of cash/stamps which has been remitted and already accounted at the Cash Office
(b) The value of cash/stamps which has been remitted but not yet accounted at the Cash Office
(c) The value of cash/stamps which has not been remitted to the Cash Office on the same day
(d) None of the above.
Ans: - (b) (Rule-74, Postal Manual Vol.-VI, Part-III)

36. Amount due from a Brach Post Office is: -
(a) Total of closing balance of BO + total amount of transit
(b) Total of closing balance of BO
(c) Authorized cash balance of BO
(d) Total amount of transit of the BO.
Ans: - (a) (Rule-74, Postal Manual Vol.-VI, Part-III)

37. The Sub Office (S.O.) daily account is prepared by the: -
(a) Treasurer of the S.O. (b) Sub-Account PA of the S.O.
(c) Sub-Postmaster of the S.O. (d) None of the above.
Ans: - (c) (Rule-29, Postal Manual Vol.-VI, Part-III)

38. S.O. slip is prepared and sent: -
(a) From H.O. to S.O. (b) From S.O. to B.O. (c) From S.O. to H.O. (d) From S.O. to the o/o the Divisional Superintendent.
Ans: - (a) (Rule-18, Postal Manual Vol.-VI, Part-III)

39. The Treasurer's Cash Book is divided into: -
(a) Only 1 part--- "receipts" (b) Only 1 part--- "payments"
(c) 2 parts---"receipts" & "payments" (d) 3 parts---"receipts", "payments" & "cash/
stamps in transit".
Ans: - (c) (Rule-86, Postal Manual Vol.-VI, Part-III)

40. The maximum weight of an article sent by "Express Parcel Post" is: -
(a) 10 KG (b) 25 KG (c) 30 KG (d) 35 KG.
Ans: - (d)

41. Registered articles addressed to Shri Ramesh, 27, Highway Road, Chegunta will be delivered
(a) only to Shri Ramesh his residential address
(b) to any one residing at the address given above
(c) to a messenger from Shri Ramesh without any authorization letter
(d) none of a, b, c.
Ans. (a) (Clause 36-PO Guide Part-I)

42. If the payee refuses to take Money order, it should be returned for repayment to the remitter
(a) on the same day (b) after keeping it in deposit for 3 days
(c) after keeping it in deposit for 7 days (d) after keeping it in deposit for 15 days
Ans. (c) (Rule 62 of Postal Man, Vol. VI Pt.II)

43. Registered letter addressed to Shri Srinivas could not be delivered as the addressee has left India. In such a case, who will make the remarks on the article for the cause of non- delivery?

(a) Registration Delivery PA (b) APM (Delivery)
(c) Postmaster (d) Postman of that beat
Ans. (d) (Rule 183(2) of Postal Man. Vol.VI Pt.I)

44. Machine franked articles received from the local bank for dispatch indicating the place of origin & date of posting will be date stamped on
(a) Address side (b) back side (c) near the franked impression
(d) need not be date stamped
Ans. (a) Address side

45. Money order payable to a person without fingers & suffering from leprosy and living in asylum shall be paid
(a) to the payee only after getting witness from literate persons.
(b) to any of the family members of the payee duly witnessed by a literate person.
(c) to a messenger authorized by the family members
(d) to the Head of Asylum on his signing the MO on behalf of such a person.
Ans. (b) (Rule 35 of Postal Man. Vol.VI Pt.II)

46. Franked articles bearing previous day date stamp impressions presented for despatch
(a) can be accepted. (b) can be rejected.
(c) can be accepted after getting date stamp impression of the day of dispatch.
(d) none of a, b, c.
Ans. (c) (Clause11 (10) (viii) (b) of PO Guide Part-I)

47. Who is incharge of Sorting Mail Office?
(a) Mail Guard (b) Mailman (c) Head Record Office (d) Head Sorter
Ans. (d) (Rule 15 of Postal man. Vol.V)

48. Forward bag contains
a) Only closed bags b) bags to be opened by section
c) Articles containing fully prepaid articles d) none of a, b, c.
Ans. (a) Rule 9 of Postal Man. Vol.V) 

 

1. Certificate of Posting: A certificate of posting is given as an assurance that letters and other articles entrusted to servants or messengers for posting have actually been posted. India Post charges a nominal fee of Rs 3 for three articles or less, for this service.
   
   2. Recall of Articles: During the course of transmission a sender could request the recall of postal article or ask to deliver it to another addressee, provided the following conditions are met. (a) It has not been delivered to the addressee. (b) It has not been confiscated or destroyed by the competent authorities of the country in which the article may be for the time being. (c) It has not been seized by virtue of any law of the country of destination.
   
   3. Poste Restante: It is intended to cater to postal communication needs of travellers. All articles superscribed C/O POSTMASTER or in any other similar way are called poste restante articles. A poste restante article has to be collected by the addressee from the Post Office.
   
   4. Post Box: Customers may get their mail at the post office through Post Boxes which are rented out by the post office. Only fully prepaid articles except parcels are delivered through post boxes. The customer has to pay prescribed rent and a deposit. The customer will be supplied with a Delivery Ticket which should be produced by the customer/his agent when demanded.
   5. Post Bag: This system is available in all delivery post offices. In this system a bag with a lock and keys in duplicate are to be supplied by the customer. All fully prepaid unregistered articles addressed to the customer will be placed inside the bag and handed over to the customer during the business hours prescribed for window delivery.
   
   6. Identification Cards: Post office issues Identity cards for the benefit of travellers, tourists and other customers. The card contains photograph of the holder, his signature and full description. The validity period is three years. 7. Business Reply Service: A person who wishes to get reply from his client can use this facility on payment of prescribed fees. Such cards, envelopes can be posted by the client without any postage.
   
   8. Articles Prohibited from Transmission by Post
   A) Anything injurious.
   1. explosive, dangerous, filthy, noxious or deleterious substance.
   2. any sharp instrument not protected.
   3. any living creature which is either noxious or likely to injure postal articles or postal officer in course of transmission by post.
   B) Tickets, proposals etc relating to unauthorized lotteries (does not include lottery organized or authorized by government.)
   C) Anything indecent.
   
   9. Articles which can be registered:
   1. Letters.
   2. Letter Cards.
   3. Book and Pattern Packets.
   4. Blind Literature Packets.
   5. Parcels / newspapers prepaid with postage at newspaper rates of postage.
   
   10. Articles for which Registration is compulsory
   1. Are not delivered through post box or post bag.
   2. Any insured article.
   3. Any article containing valuables such as cheque, bills of exchange etc.
   4. Any article bearing the word “registered”.
   5. Any Value Payable article.
   
   11. Infringement of Conditions
   1. General Unpaid/ Insufficiently Paid Articles
   A) Are not delivered through post box or post bag.
   B) Are not included for dispatch during late fee hours.
   C) Can be delivered at window of the post office if the addressee calls at the post office for taking delivery.
   D) If there is any postage due on registered articles they are not entered in the special delivery list.
   E) If addressee refuses to take delivery of the article, it is returned to the sender and the sender has to pay the taxed amount.
   F) In respect of all unpaid/ insufficiently paid articles, double the postage/ double the deficiency of postage subject to minimum of Re1/- will be collected.
   
   2. Post Cards A. Post card will be treated as letter and the difference will be collected in the following cases: 1) Any private communication appears on the address portion of the postcard. 2) If the post card is cut/altered/folded.
   3) Nothing may be attached to post card except: a) Stamps in payment of postage or other postal fees or stamp duty. b) A label pasted to the card, bearing the name and address of the sender. c) Engravings, illustrations, drawings and photographs on very thin paper and completely adherent to the card. B) Double the deficiency of postage will be collected in the following cases. 1. Any stamps other than postage stamps are affixed. 2. A post card once delivered, is reposted for redirection in a letter box at a different post town.
   
   3. Inland Letter Card Inland Letter Card will be treated as a letter and double the deficiency will be collected in the following cases:
   1. If a private inland letter card weighs more than five grams.
   2. If there are any enclosures.
   3. The words “Inland Letter Card” is not printed on the outside at the top left hand corner on the address side of every folded letter of private manufacture.
   
   4. Book Packet A. If the book packet is more than the size and weight prescribed it shall be returned to sender after cancelling the postage stamps if any. B. If any private communication is enclosed or the envelope is closed, the book packet will be treated as letter or parcel whichever is less and single deficiency will be collected.
   
   5. Book Packet Containing Printed Books and Periodicals
   A. If the book packet is more than the size and weight prescribed, it shall be returned to sender after cancelling the postage stamps if any. B. If the book packet contains any private communication or envelope it will be treated as letter or parcel whichever is less and single deficiency will be collected.
   
   6. Pattern and Sample Packets 1. If the article is more than the size and weight prescribed, it shall be returned to sender after cancelling the postage stamps if any. 2. If found to contain anything not permitted in rules, it will be charged on delivery; with letter or parcel postage whichever may be less.
   
   7. Registered Newspapers The article will be treated as a Book Packet or Book Packet containing periodicals.
   
   8. Blind Literature Packets The article will be treated as a letter or parcel, whichever is less, and it will be charged.
   
   9. Parcels a. Prepayment of postage is compulsory. b. If more than one communication is enclosed in a parcel, each of those communications will be treated as unpaid letter and double the amount of postage will be collected c. Unregistered parcels posted in letter boxes will be compulsorily registered. If the parcel is refused by the addressee, the article will be delivered to the sender and registration charge will be collected